Show All Answers

1. Who can I talk to about questions on my water or sewer billing?

Call the Finance Department (541) 469-1125.

2. I'm new in Brookings, where do I sign up for water and sewer service.

Water and sewer service are both provided by the City of Brookings and can be arranged at the City of Brookings Finance Department, City Hall, 898 Elk Drive, from 9 to noon and 12:30 to 4:30, Monday thru Friday.

3. Where can I report concerns about my drinking water?

You can report issues with your drinking water by completing a Report a Concern form or by calling (541) 412-0424. Report a Concern

4. Where do I get information about the quality of my water?

Brookings water meets and, in most cases, far exceeds all federal and state requirements. The City of Brookings conducts about 2,000 tests on drinking water every year. Each year, the City is required to produce a Consumer Confidence Report (CCR) and send it to all water customers. This report is also posted on the website. Still have questions? Call (541) 412-0424 for more information. Consumer Confidence Report

5. Is Brookings water hard or soft?

Our water is soft.

6. Is fluoride naturally found in the water in Brookings or is it added?

Fluoride is found naturally in the water at well below State and Environmental Protection Agency standards. The maximum contaminant level is 4 MG/L. Our latest test shows: Non-detected at 0.1 MG/L. We have the capability to add fluoride to the drinking water but we do not do so.

7. How much drinking water does Brookings produce in one year?

The average Brookings citizen uses about 125 gallons of water per day, and public schools and parks use about 60,000 gallons per day. To meet the City's demand for safe, potable water, the city treats between 350 to 400 million gallons of water each year, transmitting it through over 26.5 miles of pipe.

8. What should I do if my sewer backs up?

First determine if your drain line is clear to the city's main, you may need a plumber to do this. Once you know your line is clear, during normal work hours, call (541) 469-1125; if it is after hours or a weekend call the Police Department at (541) 469-3118 and Public Works will be be called to investigate the blockage.

9. Where is my sewer line?

Sewer laterals are the property owners responsibility and inspected at the time of construction, however, a look at the Public Works map can usually give a good idea of the approximate location.

10. Is it safe to use tap water in my fish tanks?

It is safe if you first check the chlorine level with a chlorine test kit purchased at pet or pool supply stores. Most people let the water stand overnight uncovered before putting it into the tank or fish into the water. This allows the chlorine in the water to dissipate. Check with your pet store for further details about acceptable chlorine levels for your fish.

11. I live in Harbor, where do I sign up for water and sewer service?

Contact Harbor Sanitary District, (541) 469-5225.